1. Introduction
Holluh ("Company," "We," "Us," or "Our") is a service which provides online messaging and chat support. Our service is available 24/7 in real-time for anyone who is struggling to cope when it comes to dealing with hate and/or bullying on social media. We are working around-the-clock to respond to our users who are in need of immediate support, and we will always ensure you are getting the actual help you are looking for. No matter how difficult a situation is, you can always rely on Holluh to listen up and provide you with valuable advice to help navigate these situations you are dealing with.
Your privacy is very important to us. Before using or accessing our services in any way, we encourage you to read through all of our policies since we take these safeguards very seriously. These policies will apply to anyone; whether you are a volunteer, employee, customer, and/or user of our services.
Our Terms of Service, including our additional policies, explains our service in a way which clearly stipulates all of the rules for using or accessing it. Upon doing so, please read the Terms of Service and this Privacy Policy (the "Terms"), including our additional policies such as our Accessibility Statement, as these terms will govern your use and access of our Site and Services.
If you do not unconditionally agree to all of the terms and conditions of these policies, you may not use or access our Site and Services. If you have any questions regarding our terms and policies, please contact ...... for further information.
2. How We Collect and Use Your Personal Data
When you first message us via our live chat, we will be able to see your full email address. We will retain this information as we will need it for situations such as; (1) entering into a conversation with you, (2) providing you with the service, and (3) following-up with you if we believe you are in danger or the conversation via our live chat has unexpectedly disconnected.